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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joshua Patrick

August 31, 2023

5  out of  5 rating by Joshua Patrick
"Great insurance. Great customer service. Staff is very personable and wants to actually help their customers. They have always taken care of our insurance needs."

Taylor Harrell

August 31, 2023

5  out of  5 rating by Taylor Harrell
"John, Amy, and staff are the best around! The level of professionalism and friendliness is unmatched. John is always there for his customers, and they treat everyone like family."

Caroline Raley

July 28, 2023

5  out of  5 rating by Caroline Raley
"John Brown’s team is amazing! He really is like a good neighbor!"

Pam Pyles

July 11, 2023

5  out of  5 rating by Pam Pyles
"John and his team have been there for our family for years. They’re always prompt in providing services, and we’re treated like family every time we encounter them."

Audra Raybon

June 28, 2023

5  out of  5 rating by Audra Raybon
"John Brown and his agency is always friendly an willing to lend a helping hand!"

Destiny Snider

June 20, 2023

5  out of  5 rating by Destiny Snider
"John Brown and his staff are amazing they have never failed to fulfill my needs! They are the best!!!"

Jyron Merrill

June 9, 2023

5  out of  5 rating by Jyron Merrill
"Great customer service. I was greeted with smiles and was in and out in a matter of minutes."

Gracie Conerly

June 2, 2023

5  out of  5 rating by Gracie Conerly
"John Brown State Farm is a great environment with great staff! They are more than willing to help out and do an amazing job serving in the community, too!"

Chris Raley

May 19, 2023

5  out of  5 rating by Chris Raley
"Great customer service !! Would recommend to anyone."

carol cox

May 7, 2023

5  out of  5 rating by carol cox
"The staff at John Brown State Farm are first rate! Always handle my business in a professional manner and they are always willing to help me with any questions I have!"

William Hales

May 5, 2023

5  out of  5 rating by William Hales
"Great customer service. They helped me with all of my insurance needs. Wonderful place of business"

Brenner Woolfolk

April 25, 2023

5  out of  5 rating by Brenner Woolfolk
"John Brown is the best insurance agent ever!! On top of having a great staff with great service, they also have the greatest social media team!!"

Rebecca Palmer

April 21, 2023

5  out of  5 rating by Rebecca Palmer
"John brown is the best insurance agency in Jackson. They are always so polite and respectful. I have never had a bad experience with them. I definitely recommend using them for insurance."

Tara Moseley

April 11, 2023

5  out of  5 rating by Tara Moseley
"The folks at John Brown State Farm make me feel like family! I’m always greeted with a smile! And Candra has the best candy stash!"

Will Beech

April 5, 2023

5  out of  5 rating by Will Beech
"I recently purchased my first home and moved my vehicle insurance from my parents plan to my own. As a first time insurance customer, you can safely assume I was overwhelmed. John Brown and his team created a home and auto policy for me that beat my expectations and the pricing of their competitors. The best part: it only took a few minutes! Oh, and I also got to visit with Monroe in the process!"

Paige Dixon

March 31, 2023

5  out of  5 rating by Paige Dixon
"Mr. John Brown office has the best reliable, respectful, joyful and loving staff! They go above and beyond to help you and to figure out what policy fits your needs the best! I couldn’t be more grateful for the wonderful staff."

Sam Turner

March 21, 2023

5  out of  5 rating by Sam Turner
"Alway's have time to help"

Kristen Yeager

March 18, 2023

5  out of  5 rating by Kristen Yeager
"John Brown and his staff have never failed to fulfill my needs. They are the BEST at what they do!"

PJ Fleming

March 6, 2023

5  out of  5 rating by PJ Fleming
"John Brown and the staff are the best! They have many services to provide and always go the extra mile to help you the very best they can! There always just a phone call away Give them a call."

Dawn OGuynn

March 2, 2023

5  out of  5 rating by Dawn OGuynn
"Best insurance agent in Jackson, Al! I was welcomed with the most friendly, caring staff! Great customer service!!"

deborah mcduff

February 23, 2023

5  out of  5 rating by deborah mcduff
"Great Customer Service!"

jorja conerly

February 17, 2023

5  out of  5 rating by jorja conerly
"John Brown State Farm Insurance is the best ever! Not only will your phone call always get answered almost immediately, your questions will also be answered throughly. There are only a few team members in the office but they make it seem like there’s a lot more! I’ve never once had a bad experience with John Brown and his team."

Conner Hales

February 3, 2023

5  out of  5 rating by Conner Hales
"Best insurance agent hands down! When a tree fell on our house we received timely, personal service from the John I. Brown State Farm team. Thank you for the professionalism and excellent customer service you always provide."

Hurd and Amy Griffin

October 28, 2022

5  out of  5 rating by Hurd and Amy Griffin
"Always very helpful!"

Family Galbraith

July 28, 2022

5  out of  5 rating by Family Galbraith
"We have been very happy with John Brown- State Farm, he is a good neighbor and agent! Mrs. Amy is very helpful as well!"